TAPSTI eLearning and how we do it.
Most elearning, regardless of industry, has become “information dumping” where the learning is designed to flood the student with small chunks of information we hope they connect from “a” to “b” to “c” and so on. At the end of the training all the student has is information. They may be impressed they have so much but they retain little and they rarely connect it to what they do on a daily basis. As a result, it doesn’t accomplish anything except to generate a sheet of paper showing that person’s time was spent being “trained”.
The reason agencies come to us is because they have a problem. They have a police officer who does not understand mental health in juveniles, or they have a corrections officer who needs to better understand hate groups, etc. They may have a nurse working at a prison who does not understand security or a sheriff’s deputy they would like to groom to be a School Resource Officer.
So we look at this from, “What is your goal?” or, “What is the performance issue?” and then figure out what people need to do to meet or exceed this performance improvement. We identify the behaviors that enable the skills desired and then we look at designing the training to match the trainee/student developing those skills.
These skills are what we call, in P.O.S.T. training, the “Terminal Performance Objective” (TPOs) and each course has at least one of these. The essential elements they need to know to support the TPO(s) are called the “Enabling Objectives” (EOs) and we build those into the training by taking at least one EO per module (week’s training) and focusing on that EO. The courses are in 4 parts intended to last a total of 4 weeks so each part is one EO for a total of 4 EOs supporting the Terminal Performance Objective. The reading materials, PowerPoint’s, videos, activities, etc. we design into each course are built around the EOs that enable the learner to understand the TPO which is the skill set they need. Every course has an activity and every activity is centered on their job or, if they are not working in the field the training is about, their local geographic area so it is something that can be immediately of benefit to them professionally.
Public Safety is unique in that we cannot post “Job Aids” like a lot of careers around the workplace to get the work done. For example, we are not in a job where we can tell someone how to load a gun and then go to the range to read a sign on how to shoot at a target. What we do have is passion, knowledge, and the mental attitude to persevere. The attitude to survive and help others do the same. That means we have to think fast, know a good amount about a wide variety of things, and make good decisions. Cute cartoons and a bunch of fancy graphics don’t get that done. That is why we concentrate on very focused courses, very focused training material, with very focused localized activities. Lean and mean learning to help you be a lean, mean, and thinking public safety machine. That’s TAPSTI.